Delivery

Delivery Information

 

We are committed to delivering your order quickly and safely. Please review the options and important delivery information below before placing your order.

  • For Tile orders, please see the information below
  • For non-tile orders, please add your product to cart and you will receive a shipping cost in the cart

We also offer Click & Collect from our warehouse in Bridgnorth, Shropshire.


Tile Delivery Areas

We deliver to England, Wales and Scotland including Highlands and Islands.

Our website can't calculate delivery rates to Northern Ireland or the Republic of Ireland. Give us a call on 01746 761611 and we will do our best to help.


Tile Delivery Options to mainland England, Wales, Scotland

Service Price Delivery Timeframe Cut-off Time
Standard Delivery £35
Free when your order is £350		 Within 3–5 working days Order any time
2 Working Day Delivery £50 Within 2 working days Order before 12 noon Monday–Friday
Next Working Day Delivery £65 Next working day Order before 12 noon Monday–Friday

Working days exclude weekends and bank holidays.


Tile Delivery Options to Scottish Highlands & Islands

Service Price Postcodes Delivery Timeframe
Scotland
Borders		 £70 CA4, CA6-CA9, DG1-DG7, DG10-DG14, DG16, NE19-NE20, NE48-NE49, NE69, TD1-TD14 Within 3–5 working days
Scotland
Central Scotland		 £75 FK1-FK10, ML1-ML12, TD15 Within 3–5 working days
Scotland
Aberdeenshire (Remote)		 £85 AB33-AB38 Within 3–5 working days
Scotland
West Scotland & Fife		 £90 DG8-DG9, G63, G83-G84, KY8-KY16, PA1-PA19, PH1-PH3 Within 3–5 working days
Scotland
Dundee & Highlands		 £95 DD1-DD11, FK11-FK18, IV1-IV3, IV5, IV11-IV13, IV63, PH4-PH6, PH14 Within 3–5 working days
Scotland
Aberdeen, Caithness & Perth Highlands		 £105 AB10-AB16, AB21-AB25, AB39, AB41-AB45, IV4, IV6-IV10, IV14-IV20, IV30-IV32, IV36, KW1-KW14, PH7-PH13, PH15-PH16 Within 3–5 working days
Scotland
Inner Hebrides (Argyll Coastal)		 £130 PA21-PA27 Within 3–5 working days
Scotland
Remote Highlands		 £135 IV41-IV49, IV51 Within 3–5 working days
Scotland
Argyll Islands & Fort William		 £140 PA28-PA31, PA34, PA80, PH33-PH35 Within 3–5 working days
Scotland
Outer Hebrides & Arran		 £160 HS, KA27 Within 3–5 working days
Scotland
Orkney & Remote Areas		 £170 KW15-KW17, PA20, PA41-PA49, PA60-PA78, PH17-PH26, PH30-PH32, PH36-PH44 Within 3–5 working days
Scotland
Shetland		 £175 ZE Within 3–5 working days
Scotland
Cumbrae		 £185 KA28 Within 3–5 working days

Working days exclude weekends and bank holidays.


Tile Delivery Options to Channel Islands, Isles of Scilly, Isle of Wight, Isle of Man

Service Price Postcodes Delivery Timeframe
Isle of Wight £95 PO30-PO41 Within 3–5 working days
Isles of Scilly £85 TR21-TR25 Within 3–5 working days
Isle of Man £150 IM Within 3–5 working days
Jersey £209 JE Within 3–5 working days
Guernsey £209 GY1-GY8 Within 3–5 working days

Working days exclude weekends and bank holidays.


Important Delivery Information

  • Kerbside Pallet Deliveries
    Orders containing tiles are delivered on pallets due to their size and weight. Deliveries are kerbside only — this means the driver will deliver your order to the nearest accessible kerbside at your property. You will need to arrange for the tiles to be moved from the kerbside to your property.
  • Receiving Your Delivery
    An adult over 18 must be available at the delivery address to accept and sign for the order. This person must also be capable of transferring the tiles from the kerbside into the property.

  • Delivery Times
    Deliveries are typically made between 8:00am and 6:00pm.

  • Access Requirements
    If your delivery address has restricted access, please inform us at checkout or contact our Customer Service team in advance.

  • Confirming Your Delivery
    Tiles and large orders are delivered on a pallet. We will usually contact you before we will ship the order to confirm you will be there to accept delivery.

  • Failed Deliveries
    If a delivery attempt is unsuccessful due to no one being available or access issues, redelivery charges may apply.


Need Help?

If you have any questions or special requirements, please contact our Customer Services team:

Email: ordersupport@cravendunnill.co.uk
Telephone: 01746 761611